Dear All,
Every Organization has their own implementation questionnaire defined for all SAP modules. Following is the list of questions you can ask your client which will help you make your preliminary preparations as an input to your BBP discussions.
| Area | Sample Pre-work Questions |
| General | Existing Legacy CMMS system and version of software |
| General | Number of users currently using Legacy CMMS system |
| General | Location of users - onsite/remote ( Field service Engineers if any) |
| Process | Documentation or existing System Flowchart/Diagram of overall maintenance Process flow as it currently exists |
| Process | Top ten key issues/challenges faced by current legacy CMMS system |
| Process | Overview of customizations/Work-around implemented in curent legacy CMMS system to overcome key challenges |
| Process | Are workflows enabled in current system across processes automatically? |
| Process | Typical alerts that are provided by current solution? ( Breakdown/Predictive etc) |
| Process | What is current process for physical inventory - is it qtrly, yearly frequency? |
| Process | Are any of the assets tagged via barcoding or similar mechanisms? If not is that a functionality that is required? |
| Process | What is current process in place for Asset tracking and transfer to other locations within a company? |
| Documentation | What is level of documentation available on assets? |
| Documentation | What is level and quality of documentation available for all aspects of maintenance and operations? |
| Training | Are there available manuals/guides etc. for exsting system |
| Data | Current codification structure used in existing legacy CMMS system for material master and other masters |
| Data | Naming conventions in place for master data ( Important technical equipment |
| Data | Sample data file with 50-100 materials |
| Data | Number of different material types/classification |
| Data | Available Part list, Bill of material,with all levels, tool kit etc |
| Data | Volume of transactional data in current system. ( Maintenance orders, notificaitons etc.) |
| Data | Is there formal process ( Approved hierarchy) for deletion of master data elements? |
| Data | Typical data issues & integrity problems |
| Integration | Number of other systens ubtegrated with existing legacy CMMS system. |
| Integration | Type of integration. Bi-directional/uni-directional/Synchronus/Asynchronus |
| Integration | Are Stores and Purchasing well integrated to the exsting CMMS system? If not what are key issues/problems? |
| Master Data Governance | Current process for creation/approval of master data |
| Master Data Governance | Is there any process (periodic or otherwise) for data validation/cleansing |
| Master Data Governance | Any tools or utilities being used for master data validation? |
| Master Data Governance | is data created on centralized level or local for each dept? |
| Master Data Governance | Business users involved in validation of master data |